Palliative Care Administrative Coordinator -Great Opportunity Serving Pittsburgh-Seven fields area

ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 45,000 employees, 11 hospitals, 2,100+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and senior care services.

ProMedica`s senior care division operates 330+ assisted living facilities, skilled nursing centers, memory care communities and hospice, palliative and home health care agencies. Services are provided in 26 states and the majority now operate under the ProMedica brand and Arden Courts. Over the next few months, the rest of our entities under the Heartland and ManorCare names will rebrand to ProMedica.

Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address and lead in social determinants of health, champion healthy aging and cultivate innovative solutions. For more information about ProMedica senior care services, please visit www.promedicaseniorcare.org.

Description

Educational Requirements

High school diploma or equivalent

Position Requirements

• Excellent organization skills
• Demonstrate problem solving and decision making abilities
• Excellent written and verbal communication skills including telephone technique
• Knowledge of medical terminology
• Ability to work well with interdisciplinary team and health care providers
• Customer service focus evidence by ability to establish and maintain rapport with patients, families, and referral sources

Job Specific Details:

• Coordinate and manage all day-to-day business affairs and other operational activities related to the administration of the palliative care department.
• Assist Central insurance pre-authorizations and initiating patient contact.
• Maintain communication patients, their families and referral sources
• Manage all daily clinical records
• Establish and maintain professional and productive relationships with all referral sources.
• Maintain standard of high-quality customer service

 

Excellent organizational skills 

Demonstrate problem solving and decision-making abilities

Excellent written and verbal communication skills including telephone technique 

Knowledge of medical terminology

Ability to work well with an interdisciplinary team and health care providers 

Customer service focus evidenced by ability to establish and maintain rapport with patients, families and referral sources

Category

Administrative - Clerical

Posting ID

031623*IP